Refund Policy

  1. Success of online payments is subject to the risks involved in internet based transactions. Thus, even if the payment is processed successfully by the payment gateway provider, such information may not reach Vapi Municipality. In such cases, Vapi Municipality will treat that payment transaction as a failure and no further processing will be done at Vapi Municipality side. Such payments will be initiated for refund/settlement subsequent to the reconciliation process. Users therefore should make their payment well before the due date. It will be entirely the responsibility of the user, if the user has to make late fee payment due to the failure of payment transaction done on the due date.

  2. In case of refund, the time taken for credit depends on bank and varies from bank to bank and Vapi Municipality has no control over it. Hence, one may contact the respective bank for such transactions.